CheckUpstream has measured Heap at 99.903% uptime over the last 90 days and 99.957% over the last 12 months. 15 incidents were recorded in the past 12 months; the most recent resolved earlier today after 3 hours. Status signals are polled from Heap's official Atlassian Statuspage status page, alongside independent probes and community reports.
If you're a paying Heap customer, outages in these windows may count against Heap's SLA — vendors owe service credits for missed uptime targets, but only if you file inside the deadline. CheckUpstream tracks the entitlement, drafts the claim, and hands you the filing link.
Useful for status-page composers (Notion, Slab, custom dashboards) that accept image URLs.
https://checkupstream.com/embed/heap/badge.svg
Frequently Asked Questions
›Is Heap currently down?
Heap is currently Operational. CheckUpstream tracks Heap in real-time across the official status page, RSS / Atom feeds, and community telemetry — refresh this page for the latest reading.
›When did Heap last have an outage?
Heap's last resolved incident started earlier today and lasted 3h 3m (a partial outage).
Looking for the live "is Heap down" view? See the Heap Status page.
Dahboard and Chart loading issues
Minor
Jul 12, 13:54 UTC · resolved in 22h 55m · Resolved
Heap's 30-day customer-perceived uptime is 99.957%. The figure is weighted (full-outage = 1.0, degraded = 0.3) so component blips don't collapse the score the way a raw incident-count would.
›How do I monitor Heap in production?
Sign up to CheckUpstream and add Heap to a watchlist. We send incident alerts via Slack, email, webhook, or PagerDuty within seconds of detection — covering both the official status page and community signals (HN, Reddit, Bluesky, Cloudflare Radar).
›How does CheckUpstream track Heap?
We poll Heap's official status page on a 1-5 minute cadence, parse its RSS / Atom feed as a fallback, ingest community signals from social platforms, and aggregate per-org SDK telemetry. Multiple sources reduce false positives versus any single feed alone.