HeapStatus record

Latest recorded vendor status

Degraded performance

Source checked

16 Oct 2026 · 17:20 UTC+00:00

A recorded report, not a live test of your application.

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Check counts and incident history

Component records

Vendor products and regions, with issue records listed first.

Product / region	Recorded status	Record last seen
Integrations - Sources	Partial outage	09 Oct 2026 · 22:01 UTC+00:00 UTC
App	Operational	14 Oct 2026 · 19:45 UTC+00:00 UTC
AWS (eu-central-1) eu-central-1	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC
AWS (eu-west-1) eu-west-1	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC
AWS (us-east-1) us-east-1	Operational	13 Oct 2026 · 01:10 UTC+00:00 UTC
Cloudfront	Operational	13 Oct 2026 · 01:00 UTC+00:00 UTC
Data Collection	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC
EC2	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC
EC2	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC
EC2	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC
ECS	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC
ECS	Operational	13 Oct 2026 · 21:50 UTC+00:00 UTC

Integrations - Sources
Partial outage
Record last seen09 Oct 2026 · 22:01 UTC+00:00 UTC
App
Operational
Record last seen14 Oct 2026 · 19:45 UTC+00:00 UTC
AWS (eu-central-1)
eu-central-1
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC
AWS (eu-west-1)
eu-west-1
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC
AWS (us-east-1)
us-east-1
Operational
Record last seen13 Oct 2026 · 01:10 UTC+00:00 UTC
Cloudfront
Operational
Record last seen13 Oct 2026 · 01:00 UTC+00:00 UTC
Data Collection
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC
EC2
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC
EC2
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC
EC2
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC
ECS
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC
ECS
Operational
Record last seen13 Oct 2026 · 21:50 UTC+00:00 UTC

1 to 12 of 31 components

“Last seen” is saved when a component changes or its record is refreshed. It is not the time of every status check. These records can differ from the vendor’s overall report.

Recent incidents

Past 30 days

Started or first observed in this window. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not confirm an ongoing outage.

User property data delayed in Heap connect syncs (US customers only)
Started
14 Oct 2026 · 13:03 UTC+00:00 UTC
Closed in record
14 Oct 2026 · 19:45 UTC+00:00 UTC
Recorded impact: Minor
Components: Heap Connect · App
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User property data delayed in Heap connect syncs (US customers only)
Started
07 Oct 2026 · 23:20 UTC+00:00 UTC
Closed in record
08 Oct 2026 · 15:40 UTC+00:00 UTC
Recorded impact: Minor
Components: Heap Connect · App
Read vendor report
Salesforce integration: data-in not syncing
Started
02 Oct 2026 · 21:49 UTC+00:00 UTC
Closure not recorded
Recorded impact: Major
Components: Integrations - Sources
Read vendor report
Heap Connect Syncs: Possibility Of Stale Data
Started
23 Sep 2026 · 22:15 UTC+00:00 UTC
Closed in record
24 Sep 2026 · 01:00 UTC+00:00 UTC
Recorded impact: Minor
Components: Heap Connect
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Third party integration events latency impacting some customers
Started
22 Sep 2026 · 22:43 UTC+00:00 UTC
Closed in record
23 Sep 2026 · 14:40 UTC+00:00 UTC
Recorded impact: Minor
Components: Integrations - Sources · App
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Maintenance and future scheduled work are excluded.

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Component records

Recent incidents

User property data delayed in Heap connect syncs (US customers only)

User property data delayed in Heap connect syncs (US customers only)

Salesforce integration: data-in not syncing

Heap Connect Syncs: Possibility Of Stale Data

Third party integration events latency impacting some customers