CheckUpstream has measured Heap at 99.903% uptime over the last 90 days and 99.957% over the last 12 months. 15 incidents were recorded in the past 12 months; the most recent resolved 1 day ago after 3 hours. Status signals are polled from Heap's official Atlassian Statuspage status page, alongside independent probes and community reports.
180 days uptime
99.912%
176 of 180 days clean · 3h 47m total downtime
Downtime like this can be refundable
If you're a paying Heap customer, outages in these windows may count against Heap's SLA — vendors owe service credits for missed uptime targets, but only if you file inside the deadline. CheckUpstream tracks the entitlement, drafts the claim, and hands you the filing link.
Track your Heap entitlement →Jul 26, 14:06 UTC · resolved in 3h 3m · Resolved
Jul 21, 06:34 UTC · resolved in 2h 35m · Resolved
Jul 20, 17:44 UTC · resolved in 12h 17m · Resolved
Live status pill for Heap. Updates automatically — no maintenance, no API key.
PREVIEW
Drop into any HTML page — README, docs, vendor homepage. No iframe, no dependencies.
<script src="https://checkupstream.com/embed/badge.js?service=heap"></script>Self-contained, CSP-friendly. Theme + size are query params; revalidates every 60s.
<iframe src="https://checkupstream.com/embed/heap" style="border:0;width:260px;height:44px" loading="lazy" title="Heap status badge"></iframe>GitHub READMEs, GitLab, MDX docs — links to the live reliability page.
[](https://checkupstream.com/reliability/heap)Useful for status-page composers (Notion, Slab, custom dashboards) that accept image URLs.
https://checkupstream.com/embed/heap/badge.svgHeap is currently Operational. CheckUpstream tracks Heap in real-time across the official status page, RSS / Atom feeds, and community telemetry — refresh this page for the latest reading.
Heap's last resolved incident started 1 day ago and lasted 3h 3m (a partial outage).
Looking for the live "is Heap down" view? See the Heap Status page.
Jul 12, 13:54 UTC · resolved in 22h 55m · Resolved
May 5, 12:35 UTC · resolved in 2h 25m · Resolved
Apr 30, 14:11 UTC · resolved in 6h 58m · Resolved
Apr 1, 20:36 UTC · resolved in 2h 6m · Resolved
Mar 30, 14:30 UTC · resolved in 3h 34m · Resolved
Mar 26, 14:17 UTC · resolved in 3d 23h · Resolved
Heap's 30-day customer-perceived uptime is 99.912%. The figure is weighted (full-outage = 1.0, degraded = 0.3) so component blips don't collapse the score the way a raw incident-count would.
Sign up to CheckUpstream and add Heap to a watchlist. We send incident alerts via Slack, email, webhook, or PagerDuty within seconds of detection — covering both the official status page and community signals (HN, Reddit, Bluesky, Cloudflare Radar).
We poll Heap's official status page on a 1-5 minute cadence, parse its RSS / Atom feed as a fallback, ingest community signals from social platforms, and aggregate per-org SDK telemetry. Multiple sources reduce false positives versus any single feed alone.