Mux is a video infrastructure service that provides APIs for uploading, encoding, streaming, analytics, and playback of online video. Developers use it to build video features into applications and websites without managing the underlying media pipeline. Its primary product surface is an API, along with web-based tools for monitoring service status and managing video workflows.
CheckUpstream has measured Mux at 99.934% uptime over the last 90 days and 99.910% over the last 12 months. 19 incidents were recorded in the past 12 months; the most recent resolved 6 days ago after 28 minutes. Status signals are polled from Mux's official Atlassian Statuspage status page, alongside independent probes and community reports.
If you're a paying Mux customer, outages in these windows may count against Mux's SLA — vendors owe service credits for missed uptime targets, but only if you file inside the deadline. CheckUpstream tracks the entitlement, drafts the claim, and hands you the filing link.
Useful for status-page composers (Notion, Slab, custom dashboards) that accept image URLs.
https://checkupstream.com/embed/mux/badge.svg
Frequently Asked Questions
›Is Mux currently down?
Mux is currently Operational. CheckUpstream tracks Mux in real-time across the official status page, RSS / Atom feeds, and community telemetry — refresh this page for the latest reading.
Looking for the live "is Mux down" view? See the Mux Status page.
Minor
Jul 13, 20:42 UTC · resolved in 12h 12m · Resolved
Mux's last resolved incident started 6 days ago and lasted 28 minutes (degraded performance).
›What's Mux's 30-day uptime?
Mux's 30-day customer-perceived uptime is 99.910%. The figure is weighted (full-outage = 1.0, degraded = 0.3) so component blips don't collapse the score the way a raw incident-count would.
›How do I monitor Mux in production?
Sign up to CheckUpstream and add Mux to a watchlist. We send incident alerts via Slack, email, webhook, or PagerDuty within seconds of detection — covering both the official status page and community signals (HN, Reddit, Bluesky, Cloudflare Radar).
›What does Mux do?
Mux is a video infrastructure service that provides APIs for uploading, encoding, streaming, analytics, and playback of online video. Developers use it to build video features into applications and websites without managing the underlying media pipeline. Its primary product surface is an API, along with web-based tools for monitoring service status and managing video workflows.
›How does CheckUpstream track Mux?
We poll Mux's official status page on a 1-5 minute cadence, parse its RSS / Atom feed as a fallback, ingest community signals from social platforms, and aggregate per-org SDK telemetry. Multiple sources reduce false positives versus any single feed alone.