Vendor record
Mux
Checked
Front door check counts and Mux’s own incident posts. Use them to investigate a dependency; neither confirms what happened in your app.
Front door checks
We send a request to a documented Mux endpoint and count the checks that got the answer it is documented to give.
Front door reachable in 2,879 of 2,879 checks with a clear answer, last 30 days, checked every 15 minutes from a single CheckUpstream location.
- Endpoint checked
- api.mux.com
- Scope
- apiNo vendor region
- First check in this window
- Latest clear answer
Checks 15 minutes apart cannot see disruptions shorter than that. A check that reached the front door does not show that every Mux product, region or your app worked.
How we count front door checksMux says
Incident posts from Mux’s status page, with its titles, impact levels and times. They say what Mux chose to post, not what reached your app.
A closed record shows when our record closed. Some older records closed when a post left the status page, without a resolution post from the vendor.
22
incidents Mux posted, last 180 days
Median recorded duration: 2h 53m. From 22 incidents with vendor-supplied starts and recorded closure times.
Most recent records · all dates
Elevated API Latency
MinorMux’s postStarted, per Mux
Closed in our record(1h 5m)
Elevated errors on Direct Uploads
MajorMux’s postStarted, per Mux
Closed in our record(3h 5m)
Elevated webhook delivery latency
MinorMux’s postStarted, per Mux
Closed in our record(48m)
Mux Data CSV Exports Delayed
MinorMux’s postStarted, per Mux
Closed in our record(1d 1h)
Asset Creation Slowness in Certain Region
MinorMux’s postStarted, per Mux
Closed in our record(28m)
15 older records
video live and playback issues
CriticalMux’s postStarted, per Mux
Closed in our record(21h 56m)
Video Playback Issues
MajorMux’s postStarted, per Mux
Closed in our record(3h 1m)
Live stream disruptions
MinorMux’s postStarted, per Mux
Closed in our record(12h 12m)
Live Stream Disruptions
MajorMux’s postStarted, per Mux
Closed in our record(20h 35m)
Mux Data beacon collection issues
MajorMux’s postStarted, per Mux
Closed in our record(2h 40m)
Live Stream Disconnects
MinorMux’s postStarted, per Mux
Closed in our record(2h 4m)
Live stream disconnections
MinorMux’s postStarted, per Mux
Closed in our record(2h 53m)
Increased error in Video Live and VOD
MajorMux’s postStarted, per Mux
Closed in our record(3h 9m)
Elevated errors in Mux Data dashboard and API
MajorMux’s postStarted, per Mux
Closed in our record(4h 55m)
Webhook Delivery Stalled
Not specifiedMux’s postStarted, per Mux
Closed in our record(30m)
Elevated rebuffering and playback failures
MinorMux’s postStarted, per Mux
Closed in our record(1h 54m)
Elevated rebuffering and startup times for some on-demand assets and live streams
MinorMux’s postStarted, per Mux
Closed in our record(2h 7m)
Mux Data Delayed Views for EU customers
MinorMux’s postStarted, per Mux
Closed in our record(3h 8m)
Mux Data Pipeline Latency for EU Customers
MinorMux’s postStarted, per Mux
Closed in our record(1h 34m)
Issues downloading MP4 assets
MinorMux’s postStarted, per Mux
Closed in our record(7h 52m)
Your code, your dependencies
See which of your code paths call Mux
Connect GitHub or GitLab to find where your public or private repository uses Mux. Review each match and your alert settings.
Free to start. No credit card.
Use this record on your site
Add Mux status to your page.
Choose the format your page supports, then copy the code. Badges show the recorded vendor status; they do not establish impact on your app.
Frequently Asked Questions
Is Mux currently down?
Mux's latest recorded status is Operational. Check the timestamp and linked source at the top of this page. A vendor status report does not establish whether your application was affected.
When did Mux last have an outage?
The most recent closed incident record began 6 days ago and spans 1h 5m. The vendor reported degraded performance. Closure may reflect a disappeared post or an expired tracking period; it does not confirm vendor or application recovery. Check the dated history and source links.
Does CheckUpstream publish an uptime percentage for Mux?
No. CheckUpstream checks Mux’s front door every 15 minutes and publishes how many checks reached it over the last 30 days, with the endpoint checked. Checks 15 minutes apart cannot see disruptions shorter than that. A percentage would claim more than the checks can show.
How do I monitor Mux in production?
Create your account, connect GitHub or GitLab and choose a public or private repository. Review the vendor matches and your alert settings. Available notification channels and history depend on your plan.
What does Mux do?
Mux is a video infrastructure service that provides APIs for uploading, encoding, streaming, analytics, and playback of online video. Developers use it to build video features into applications and websites without managing the underlying media pipeline. Its primary product surface is an API, along with web-based tools for monitoring service status and managing video workflows.
How does CheckUpstream track Mux?
This record separates vendor-reported incidents from independent checks. Sources and coverage vary by vendor: review the linked source, check time and measurement scope. Neither kind of evidence establishes SLA credit eligibility.