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Resend vs SendGrid

Independent checks, recorded incidents and SLA terms for these vendors.

30-day window ending

Independent checks

Probes check endpoint responses. A passing check does not confirm that a customer action worked.

Independent check results: Resend and SendGrid
Last 30 daysResendSendGrid
Passing checks

100.000%

2,878 conclusive checks

100.000%

2,880 conclusive checks

Response time95th percentile

588 ms

509 ms

Response time uses successful checks only: 95% returned within this duration. Different endpoints and regions can produce different results.

Resend · check scope

apiRegion not recorded

api.resend.com

First sample in this window
Latest recorded sample

2 inconclusive checks excluded from the percentage.

View Resend record

SendGrid · check scope

apiRegion not recorded

api.sendgrid.com

First sample in this window
Latest recorded sample
View SendGrid record

What the incident records say

Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.

Recorded incidents: Resend and SendGrid
Last 30 daysResendSendGrid
Incidents recorded

3

0

Recorded incident durationMedian

Too few dated records

3 valid durations

Too few dated records

0 valid durations

Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.

Resend

  • Delayed broadcast sending

    Started
    Closed in record
  • Delays in background processes are affecting webhooks, domain verifications, and other important features

    Started
    Closed in record
  • Delay in contact webhooks delivery

    Started
    Closed in record

SendGrid

No incidents recorded in this window. That does not establish an incident-free month.

Check the terms for your plan

An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.

Resend

No public terms recorded here.

Review Resend SLA guide

SendGrid

1 public term record.

Product not specified

Review SendGrid SLA guide