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Vendor reliability

Vendor record

Shopify

Vendor reports Operational

Checked

Front door check counts and Shopify’s own incident posts. Use them to investigate a dependency; neither confirms what happened in your app.

Front door checks

We have no front door checks against Shopify in the last 30 days. That does not show whether it was reachable.

Checks 15 minutes apart cannot see disruptions shorter than that. A check that reached the front door does not show that every Shopify product, region or your app worked.

How we count front door checks

Shopify says

Incident posts from Shopify’s status page, with its titles, impact levels and times. They say what Shopify chose to post, not what reached your app.

A closed record shows when our record closed. Some older records closed when a post left the status page, without a resolution post from the vendor.

5

incidents Shopify posted, last 1 year

Median recorded duration: 2h 52m. From 5 incidents with vendor-supplied starts and recorded closure times.

All vendors’ incidents

Most recent records · all dates

  • Analytics and reports may not show updated information.

    Minor

    Started, per Shopify

    Closed in our record(9h 48m)

    Shopify’s post

  • Order details pages may not show fulfilled line item cards in Admin and POS

    Minor

    Started, per Shopify

    Closed in our record(2h 52m)

    Shopify’s post

  • Merchants may experience errors when using Shopify POS embedded apps

    Minor

    Started, per Shopify

    Closed in our record(6h 12m)

    Shopify’s post

  • Some customers experiencing issues loading the Shop app

    Minor

    Started, per Shopify

    Closed in our record(1h 24m)

    Shopify’s post

  • Customers may encounter error messages when attempting to checkout

    Major

    Started, per Shopify

    Closed in our record(34m)

    Shopify’s post

Your code, your dependencies

See which of your code paths call Shopify

Connect GitHub or GitLab to find where your public or private repository uses Shopify. Review each match and your alert settings.

Connect a repository

Free to start. No credit card.

Use this record on your site

Add Shopify status to your page.

Choose the format your page supports, then copy the code. Badges show the recorded vendor status; they do not establish impact on your app.

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Detail
Preview · ShopifyStatus only

For HTML pages that permit CheckUpstream frames. Loads a snapshot; reload the containing page for a newer reading. Theme and detail settings apply to this format.

Iframe snippet
<iframe src="https://checkupstream.com/embed/shopify?layout=card" style="border:0;width:320px;max-width:100%;height:96px" loading="lazy" title="Shopify status badge"></iframe>

Frequently Asked Questions

Is Shopify currently down?

Shopify's latest recorded status is Operational. Check the timestamp and linked source at the top of this page. A vendor status report does not establish whether your application was affected.

When did Shopify last have an outage?

The most recent closed incident record began 175 days ago and spans 9h 48m. The vendor reported degraded performance. Closure may reflect a disappeared post or an expired tracking period; it does not confirm vendor or application recovery. Check the dated history and source links.

Does CheckUpstream publish an uptime percentage for Shopify?

No. CheckUpstream does not run front door checks against Shopify. The incident history on this page is what Shopify reported, not a measure of how often it was available.

How do I monitor Shopify in production?

Create your account, connect GitHub or GitLab and choose a public or private repository. Review the vendor matches and your alert settings. Available notification channels and history depend on your plan.

How does CheckUpstream track Shopify?

This record separates vendor-reported incidents from independent checks. Sources and coverage vary by vendor: review the linked source, check time and measurement scope. Neither kind of evidence establishes SLA credit eligibility.

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