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Vendor reliability

Vendor record

Optimizely

Vendor reports Operational

Checked

Front door check counts and Optimizely’s own incident posts. Use them to investigate a dependency; neither confirms what happened in your app.

Front door checks

We send a request to a documented Optimizely endpoint and count the checks that got the answer it is documented to give.

  • Front door reachable in 2,879 of 2,879 checks with a clear answer, last 30 days, checked every 15 minutes from a single CheckUpstream location.

    Endpoint checked
    api.optimizely.com
    Scope
    apiNo vendor region
    First check in this window
    Latest clear answer

Checks 15 minutes apart cannot see disruptions shorter than that. A check that reached the front door does not show that every Optimizely product, region or your app worked.

How we count front door checks

Optimizely says

Incident posts from Optimizely’s status page, with its titles, impact levels and times. They say what Optimizely chose to post, not what reached your app.

A closed record shows when our record closed. Some older records closed when a post left the status page, without a resolution post from the vendor.

21

incidents Optimizely posted, last 90 days

Median recorded duration: 3h 4m. From 21 incidents with vendor-supplied starts and recorded closure times.

All vendors’ incidents

Most recent records · all dates

  • Degraded Snippet Publishing Performance

    Minor

    Started, per Optimizely

    Closed in our record(3h 4m)

    Optimizely’s post
  • Content Graph Performance Degradation

    Minor

    Started, per Optimizely

    Closed in our record(25m)

    Optimizely’s post
  • Optimizely Graph - All region's production clusters experienced failed stored queries

    Not specified

    Started, per Optimizely

    Closed in our record(4h 12m)

    Optimizely’s post
  • Optimizely Graph - USEA production clusters experiencing intermittent availability issues

    Minor

    Started, per Optimizely

    Closed in our record(2h 58m)

    Optimizely’s post
  • CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)

    Major

    Started, per Optimizely

    Closed in our record(1h 50m)

    Optimizely’s post
15 older records
  • Delay of E-Mails Submitted via SMTP API

    Minor

    Started, per Optimizely

    Closed in our record(26m)

    Optimizely’s post
  • CMP Analytics Data Not Displaying

    Minor

    Started, per Optimizely

    Closed in our record(21h 45m)

    Optimizely’s post
  • SSL trust issue causing login failures across multiple DXP environments

    Major

    Started, per Optimizely

    Closed in our record(7h 34m)

    Optimizely’s post
  • CMP and DAM are inaccessible

    Critical

    Started, per Optimizely

    Closed in our record(2h 50m)

    Optimizely’s post
  • Service degradation due to network connectivity issue in Southeast Asia

    Minor

    Started, per Optimizely

    Closed in our record(2h 25m)

    Optimizely’s post
  • CMP: Assets are missing from DAM post upload

    Minor

    Started, per Optimizely

    Closed in our record(4h 17m)

    Optimizely’s post
  • DXP - Multiple environments returning error 503 - Affecting only Non-production environments

    Minor

    Started, per Optimizely

    Closed in our record(6h 1m)

    Optimizely’s post
  • CMP: PDF File Preview Generation Unavailable

    Minor

    Started, per Optimizely

    Closed in our record(5h 32m)

    Optimizely’s post
  • Performance degration for image delivering, tracking and online version

    Minor

    Started, per Optimizely

    Closed in our record(1h 26m)

    Optimizely’s post
  • Campaign: Degraded performance for sending emails

    Minor

    Started, per Optimizely

    Closed in our record(4h 28m)

    Optimizely’s post
  • Netspring outage

    Major

    Started, per Optimizely

    Closed in our record(13h 39m)

    Optimizely’s post
  • CMP: Modules are not loading in the platform

    Major

    Started, per Optimizely

    Closed in our record(2h 26m)

    Optimizely’s post
  • ODP and OCP Availability

    Not specified

    Started, per Optimizely

    Closed in our record(1h 19m)

    Optimizely’s post
  • Login results in 429 error

    Major

    Started, per Optimizely

    Closed in our record(3h 18m)

    Optimizely’s post
  • Digital Experience Platform (DXP) West US

    Minor

    Started, per Optimizely

    Closed in our record(5h 29m)

    Optimizely’s post

Your code, your dependencies

See which of your code paths call Optimizely

Connect GitHub or GitLab to find where your public or private repository uses Optimizely. Review each match and your alert settings.

Connect a repository

Free to start. No credit card.

Use this record on your site

Add Optimizely status to your page.

Choose the format your page supports, then copy the code. Badges show the recorded vendor status; they do not establish impact on your app.

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Detail
Preview · OptimizelyStatus only

For HTML pages that permit CheckUpstream frames. Loads a snapshot; reload the containing page for a newer reading. Theme and detail settings apply to this format.

Iframe snippet
<iframe src="https://checkupstream.com/embed/optimizely?layout=card" style="border:0;width:320px;max-width:100%;height:96px" loading="lazy" title="Optimizely status badge"></iframe>

Frequently Asked Questions

Is Optimizely currently down?

Optimizely's latest recorded status is Operational. Check the timestamp and linked source at the top of this page. A vendor status report does not establish whether your application was affected.

When did Optimizely last have an outage?

The most recent closed incident record began 1 day ago and spans 3h 4m. The vendor reported degraded performance. Closure may reflect a disappeared post or an expired tracking period; it does not confirm vendor or application recovery. Check the dated history and source links.

Does CheckUpstream publish an uptime percentage for Optimizely?

No. CheckUpstream checks Optimizely’s front door every 15 minutes and publishes how many checks reached it over the last 30 days, with the endpoint checked. Checks 15 minutes apart cannot see disruptions shorter than that. A percentage would claim more than the checks can show.

How do I monitor Optimizely in production?

Create your account, connect GitHub or GitLab and choose a public or private repository. Review the vendor matches and your alert settings. Available notification channels and history depend on your plan.

How does CheckUpstream track Optimizely?

This record separates vendor-reported incidents from independent checks. Sources and coverage vary by vendor: review the linked source, check time and measurement scope. Neither kind of evidence establishes SLA credit eligibility.