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Vendor reliability

Vendor record

New Relic

Vendor reports Operational

Checked

Front door check counts and New Relic’s own incident posts. Use them to investigate a dependency; neither confirms what happened in your app.

Front door checks

We send a request to a documented New Relic endpoint and count the checks that got the answer it is documented to give.

  • No clear answer in 24 hours. These counts are from before this check went quiet.

    Front door reachable in 0 of 0 checks with a clear answer, last 30 days, checked every 15 minutes from a single CheckUpstream location.

    2,879 more checks gave no clear answer and are not counted.

    Endpoint checked
    api.newrelic.com
    Scope
    apiNo vendor region
    First check in this window
    Latest clear answer
    None in this window

Checks 15 minutes apart cannot see disruptions shorter than that. A check that reached the front door does not show that every New Relic product, region or your app worked.

How we count front door checks

New Relic says

Incident posts from New Relic’s status page, with its titles, impact levels and times. They say what New Relic chose to post, not what reached your app.

A closed record shows when our record closed. Some older records closed when a post left the status page, without a resolution post from the vendor.

7

incidents New Relic posted, last 1 year

Median recorded duration: 2h 37m. From 7 incidents with vendor-supplied starts and recorded closure times.

All vendors’ incidents

Most recent records · all dates

  • Data Irregularities for US region

    Major

    Started, per New Relic

    Closed in our record(2h 37m)

    New Relic’s post
  • Salesforce Service Disruption

    Not specified

    Started, per New Relic

    Closed in our record(5h 41m)

    New Relic’s post
  • Issues loading Alerts and Activity page

    Minor

    Started, per New Relic

    Closed in our record(26m)

    New Relic’s post
  • UI and Data Irregularities - US Region

    Major

    Started, per New Relic

    Closed in our record(1h 43m)

    New Relic’s post
  • Issue when querying live edge data in the US region

    Minor

    Started, per New Relic

    Closed in our record(2h 36m)

    New Relic’s post
2 older records
  • Synthethcis Manager

    Minor

    Started, per New Relic

    Closed in our record(10h 59m)

    New Relic’s post
  • NrComputeUsage is 0 for ScannedEvents

    Not specified

    Started, per New Relic

    Closed in our record(5h 25m)

    New Relic’s post

Your code, your dependencies

See which of your code paths call New Relic

Connect GitHub or GitLab to find where your public or private repository uses New Relic. Review each match and your alert settings.

Connect a repository

Free to start. No credit card.

Use this record on your site

Add New Relic status to your page.

Choose the format your page supports, then copy the code. Badges show the recorded vendor status; they do not establish impact on your app.

Appearance
Detail
Preview · New RelicStatus only

For HTML pages that permit CheckUpstream frames. Loads a snapshot; reload the containing page for a newer reading. Theme and detail settings apply to this format.

Iframe snippet
<iframe src="https://checkupstream.com/embed/new-relic?layout=card" style="border:0;width:320px;max-width:100%;height:96px" loading="lazy" title="New Relic status badge"></iframe>

Frequently Asked Questions

Is New Relic currently down?

New Relic's latest recorded status is Operational. Check the timestamp and linked source at the top of this page. A vendor status report does not establish whether your application was affected.

When did New Relic last have an outage?

The most recent closed incident record began 20 days ago and spans 2h 37m. The vendor reported a partial outage. Closure may reflect a disappeared post or an expired tracking period; it does not confirm vendor or application recovery. Check the dated history and source links.

Does CheckUpstream publish an uptime percentage for New Relic?

No. CheckUpstream checks New Relic’s front door every 15 minutes and publishes how many checks reached it over the last 30 days, with the endpoint checked. Checks 15 minutes apart cannot see disruptions shorter than that. A percentage would claim more than the checks can show.

How do I monitor New Relic in production?

Create your account, connect GitHub or GitLab and choose a public or private repository. Review the vendor matches and your alert settings. Available notification channels and history depend on your plan.

How does CheckUpstream track New Relic?

This record separates vendor-reported incidents from independent checks. Sources and coverage vary by vendor: review the linked source, check time and measurement scope. Neither kind of evidence establishes SLA credit eligibility.