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Vendor reliability

Vendor record

Grafana Cloud

Vendor reports Degraded

Checked

Front door check counts and Grafana Cloud’s own incident posts. Use them to investigate a dependency; neither confirms what happened in your app.

Front door checks

We send a request to a documented Grafana Cloud endpoint and count the checks that got the answer it is documented to give.

  • Front door reachable in 2,879 of 2,879 checks with a clear answer, last 30 days, checked every 15 minutes from a single CheckUpstream location.

    Endpoint checked
    grafana.com
    Scope
    apiNo vendor region
    First check in this window
    Latest clear answer

Checks 15 minutes apart cannot see disruptions shorter than that. A check that reached the front door does not show that every Grafana Cloud product, region or your app worked.

How we count front door checks

Grafana Cloud says

Incident posts from Grafana Cloud’s status page, with its titles, impact levels and times. They say what Grafana Cloud chose to post, not what reached your app.

A closed record shows when our record closed. Some older records closed when a post left the status page, without a resolution post from the vendor.

18

incidents Grafana Cloud posted, last 30 days

Median recorded duration: 3h 37m. From 16 incidents with vendor-supplied starts and recorded closure times.

All vendors’ incidents

Most recent records · all dates

  • Tempo Write Failures in prod-us-central-0

    Major

    Started, per Grafana Cloud

    Closed in our record(5h 50m)

    Grafana Cloud’s post

  • Tempo: High Latency in prod-eu-west-2

    Minor

    Started, per Grafana Cloud

    Closed in our record(2h 25m)

    Grafana Cloud’s post

  • Authentication errors in prod-us-west-0

    Minor

    Started, per Grafana Cloud

    Closed in our record(2h 52m)

    Grafana Cloud’s post

  • Errors when querying Prometheus datasource

    Minor

    Started, per Grafana Cloud

    Closed in our record(54m)

    Grafana Cloud’s post

  • Phone call notifications to numbers in Russia and Kazakhstan are blocked

    Minor

    Started, per Grafana Cloud

    Latest status Grafana Cloud postedInvestigating. No resolution posted.

    Grafana Cloud’s post
15 older records

  • Elevated Errors Ingesting Metrics in AWS US East (VA)

    Major

    Started, per Grafana Cloud

    Closed in our record(7h 4m)

    Grafana Cloud’s post

  • Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central

    Major

    Started, per Grafana Cloud

    Closed in our record(11h 34m)

    Grafana Cloud’s post

  • Intermittent Errors and Latency for Grafana Cloud Metrics, Logs and Traces in GCP US Central (prod-us-central-0 and prod-us-central-5)

    Major

    Started, per Grafana Cloud

    Closed in our record(21m)

    Grafana Cloud’s post

  • IRM Unable to Send SMS to Thailand Numbers

    Minor

    Started, per Grafana Cloud

    Latest status Grafana Cloud postedIdentified. No resolution posted.

    Grafana Cloud’s post

  • Degraded data source queries

    Minor

    Started, per Grafana Cloud

    Closed in our record(14m)

    Grafana Cloud’s post

  • Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

    Not specified

    Started, per Grafana Cloud

    Closed in our record(5h 51m)

    Grafana Cloud’s post

  • Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands

    Minor

    Started, per Grafana Cloud

    Closed in our record(4h 6m)

    Grafana Cloud’s post

  • Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)

    Minor

    Started, per Grafana Cloud

    Closed in our record(5h 29m)

    Grafana Cloud’s post

  • Grafana Access Issues

    Critical

    Started, per Grafana Cloud

    Closed in our record(3h 37m)

    Grafana Cloud’s post

  • Cloud Provider Observability - Hosted Azure metrics issues

    Minor

    Started, per Grafana Cloud

    Closed in our record(58m)

    Grafana Cloud’s post

  • Azure Monitor increased timeouts and errors in prod-eu-west-5

    Minor

    Started, per Grafana Cloud

    Closed in our record(44m)

    Grafana Cloud’s post

  • Kubernetes Observability Billing & Usage Incorrect

    Minor

    Started, per Grafana Cloud

    Closed in our record(16h 42m)

    Grafana Cloud’s post

  • IRM Access Issues for a Small Group of Users

    Major

    Started, per Grafana Cloud

    Closed in our record(20h 12m)

    Grafana Cloud’s post

  • Increased Execution Time for Browser Checks in Synthetic Monitoring

    Minor

    Started, per Grafana Cloud

    Closed in our record(1h 19m)

    Grafana Cloud’s post

  • Investigating elevated database load in AWS Germany

    Minor

    Started, per Grafana Cloud

    Closed in our record(2h 42m)

    Grafana Cloud’s post

Your code, your dependencies

See which of your code paths call Grafana Cloud

Connect GitHub or GitLab to find where your public or private repository uses Grafana Cloud. Review each match and your alert settings.

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Use this record on your site

Add Grafana Cloud status to your page.

Choose the format your page supports, then copy the code. Badges show the recorded vendor status; they do not establish impact on your app.

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Detail
Preview · Grafana CloudStatus only

For HTML pages that permit CheckUpstream frames. Loads a snapshot; reload the containing page for a newer reading. Theme and detail settings apply to this format.

Iframe snippet
<iframe src="https://checkupstream.com/embed/grafana-cloud?layout=card" style="border:0;width:320px;max-width:100%;height:96px" loading="lazy" title="Grafana Cloud status badge"></iframe>

Frequently Asked Questions

Is Grafana Cloud currently down?

Grafana Cloud's latest recorded status is Degraded. Check the timestamp and linked source at the top of this page. A vendor status report does not establish whether your application was affected.

When did Grafana Cloud last have an outage?

The most recent closed incident record began 1 day ago and spans 5h 50m. The vendor reported a partial outage. Closure may reflect a disappeared post or an expired tracking period; it does not confirm vendor or application recovery. Check the dated history and source links.

Does CheckUpstream publish an uptime percentage for Grafana Cloud?

No. CheckUpstream checks Grafana Cloud’s front door every 15 minutes and publishes how many checks reached it over the last 30 days, with the endpoint checked. Checks 15 minutes apart cannot see disruptions shorter than that. A percentage would claim more than the checks can show.

How do I monitor Grafana Cloud in production?

Create your account, connect GitHub or GitLab and choose a public or private repository. Review the vendor matches and your alert settings. Available notification channels and history depend on your plan.

How does CheckUpstream track Grafana Cloud?

This record separates vendor-reported incidents from independent checks. Sources and coverage vary by vendor: review the linked source, check time and measurement scope. Neither kind of evidence establishes SLA credit eligibility.

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