Customer.io.
Last Resolved Incident
6 days ago · lasted 18m · Major
7d Uptime
99.686%
30d Uptime
99.721%
90d Uptime
99.907%
180d Uptime
99.953%
1y Uptime
99.977%
Daily Uptime · 180 days
178/180 clean days
Recent Incidents
5
Community Reports (7d)
0
Official status page: https://status.customerio.com (opens in new tab)
Recent Incidents
Delay in Salesforce & Hubspot data-in integrations
MajorCustomer.io UI is currently unavailable for some customers
MinorSome customers in our EU region may experience errors and delays
NoneIntegration Destinations UI Disruption
MajorEU Region API Processing Delays
MinorFrequently Asked Questions
Is Customer.io currently down?
Customer.io is currently Operational. CheckUpstream tracks Customer.io in real-time across the official status page, RSS / Atom feeds, and community telemetry — refresh this page for the latest reading.
When did Customer.io last have an outage?
Customer.io's last resolved incident started 6 days ago and lasted 18 minutes (a partial outage).
What's Customer.io's 30-day uptime?
Customer.io's 30-day customer-perceived uptime is 99.953%. The figure is weighted (full-outage = 1.0, degraded = 0.3) so component blips don't collapse the score the way a raw incident-count would.
How do I monitor Customer.io in production?
Sign up to CheckUpstream and add Customer.io to a watchlist. We send incident alerts via Slack, email, webhook, or PagerDuty within seconds of detection — covering both the official status page and community signals (HN, Reddit, Bluesky, Cloudflare Radar).
How does CheckUpstream track Customer.io?
We poll Customer.io's official status page on a 1-5 minute cadence, parse its RSS / Atom feed as a fallback, ingest community signals from social platforms, and aggregate per-org SDK telemetry. Multiple sources reduce false positives versus any single feed alone.
Looking for the live "is Customer.io down" view? Check the Customer.io Status page.