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PayPal vs Stripe

Independent checks, recorded incidents and SLA terms for these vendors.

30-day window ending

Independent checks

Probes check endpoint responses. A passing check does not confirm that a customer action worked.

Independent check results: PayPal and Stripe
Last 30 daysPayPalStripe
Passing checks

100.000%

2,880 conclusive checks

100.000%

2,880 conclusive checks

Response time95th percentile

271 ms

179 ms

Response time uses successful checks only: 95% returned within this duration. Different endpoints and regions can produce different results.

PayPal · check scope

apiRegion not recorded

api-m.paypal.com

First sample in this window
Latest recorded sample
View PayPal record

Stripe · check scope

apiRegion not recorded

api.stripe.com

First sample in this window
Latest recorded sample
View Stripe record

What the incident records say

Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.

Recorded incidents: PayPal and Stripe
Last 30 daysPayPalStripe
Incidents recorded

0

2

Recorded incident durationMedian

Too few dated records

0 valid durations

Too few dated records

2 valid durations

Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.

PayPal

No incidents recorded in this window. That does not establish an incident-free month.

Stripe

  • Elevated errors on Google Pay payments

    Started
    Closed in record
    Source incident
  • Elevated card declines for some users in Mexico

    Started
    Closed in record

Check the terms for your plan

An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.

PayPal

No public terms recorded here.

Review PayPal SLA guide

Stripe

No public terms recorded here.

Review Stripe SLA guide