Braintree vs Stripe
Independent checks, recorded incidents and SLA terms for these vendors.
30-day window ending
Independent checks
Probes check endpoint responses. A passing check does not confirm that a customer action worked.
| Last 30 days | Braintree | Stripe |
|---|---|---|
| Passing checks | 100.000% 2,880 conclusive checks | 100.000% 2,880 conclusive checks |
| Response time95th percentile | 458 ms | 179 ms |
Response time uses successful checks only: 95% returned within this duration. Different endpoints and regions can produce different results.
Braintree · check scope
apiRegion not recorded
payments.braintree-api.com
- First sample in this window
- Latest recorded sample
Stripe · check scope
apiRegion not recorded
api.stripe.com
- First sample in this window
- Latest recorded sample
What the incident records say
Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.
| Last 30 days | Braintree | Stripe |
|---|---|---|
| Incidents recorded | 0 | 2 |
| Recorded incident durationMedian | Too few dated records 0 valid durations | Too few dated records 2 valid durations |
Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.
Braintree
No incidents recorded in this window. That does not establish an incident-free month.
Stripe
Elevated errors on Google Pay payments
- Started
- Closed in record
Elevated card declines for some users in Mexico
- Started
- Closed in record
Check the terms for your plan
An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.