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Neon vs Supabase

Independent checks, recorded incidents and SLA terms for these vendors.

30-day window ending

Independent checks

Probes check endpoint responses. A passing check does not confirm that a customer action worked.

Independent check results: Neon and Supabase
Last 30 daysNeonSupabase
Passing checks

100.000%

2,880 conclusive checks

100.000%

2,878 conclusive checks

Response time95th percentile

598 ms

248 ms

Response time uses successful checks only: 95% returned within this duration. Different endpoints and regions can produce different results.

Neon · check scope

apiRegion not recorded

console.neon.tech

First sample in this window
Latest recorded sample
View Neon record

Supabase · check scope

apiRegion not recorded

api.supabase.com

First sample in this window
Latest recorded sample

2 inconclusive checks excluded from the percentage.

View Supabase record

What the incident records say

Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.

Recorded incidents: Neon and Supabase
Last 30 daysNeonSupabase
Incidents recorded

0

14

Recorded incident durationMedian

Too few dated records

0 valid durations

2h 42m

14 valid durations

Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.

Neon

No incidents recorded in this window. That does not establish an incident-free month.

Supabase

  • Project Lifecycle Activity Degradation

    Started
    Closed in record
    Source incident
  • Project Lifecycle Activity Degradation

    Started
    Closed in record
  • Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2

    Started
    Closed in record
    Source incident

Check the terms for your plan

An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.

Neon

No public terms recorded here.

Review Neon SLA guide

Supabase

1 public term record.

Product not specified

Review Supabase SLA guide