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Mixpanel vs PostHog

Independent checks, recorded incidents and SLA terms for these vendors.

30-day window ending

Independent checks

Probes check endpoint responses. A passing check does not confirm that a customer action worked.

Independent check results: Mixpanel and PostHog
Last 30 daysMixpanelPostHog
Passing checks

100.000%

2,877 conclusive checks

100.000%

2,878 conclusive checks

Response time95th percentile

341 ms

491 ms

Response time uses successful checks only: 95% returned within this duration. Different endpoints and regions can produce different results.

Mixpanel · check scope

apiRegion not recorded

api.mixpanel.com

First sample in this window
Latest recorded sample

3 inconclusive checks excluded from the percentage.

View Mixpanel record

PostHog · check scope

apiRegion not recorded

app.posthog.com

First sample in this window
Latest recorded sample

2 inconclusive checks excluded from the percentage.

View PostHog record

What the incident records say

Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.

Recorded incidents: Mixpanel and PostHog
Last 30 daysMixpanelPostHog
Incidents recorded

1

10

Recorded incident durationMedian

Too few dated records

1 valid duration

1h 12m

10 valid durations

Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.

Mixpanel

  • Degraded Query API Performance impacting US Projects

    Started
    Closed in record
    Source incident

PostHog

  • PostHog Cloud runs are failing to boot

    Started
    Closed in record
  • Analytics: query timeouts/failures

    Started
    Closed in record
  • Google warehouse sources are failing to sync

    Started
    Closed in record

Check the terms for your plan

An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.

Mixpanel

No public terms recorded here.

Review Mixpanel SLA guide

PostHog

No public terms recorded here.

Review PostHog SLA guide