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Amplitude vs Mixpanel

Independent checks, recorded incidents and SLA terms for these vendors.

30-day window ending

Independent checks

Probes check endpoint responses. A passing check does not confirm that a customer action worked.

Independent check results: Amplitude and Mixpanel
Last 30 daysAmplitudeMixpanel
Passing checks

100.000%

2,879 conclusive checks

100.000%

2,877 conclusive checks

Response time95th percentile

577 ms

341 ms

Response time uses successful checks only: 95% returned within this duration. Different endpoints and regions can produce different results.

Amplitude · check scope

apiRegion not recorded

amplitude.com

First sample in this window
Latest recorded sample

1 inconclusive check excluded from the percentage.

View Amplitude record

Mixpanel · check scope

apiRegion not recorded

api.mixpanel.com

First sample in this window
Latest recorded sample

3 inconclusive checks excluded from the percentage.

View Mixpanel record

What the incident records say

Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.

Recorded incidents: Amplitude and Mixpanel
Last 30 daysAmplitudeMixpanel
Incidents recorded

4

1

Recorded incident durationMedian

Too few dated records

4 valid durations

Too few dated records

1 valid duration

Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.

Amplitude

  • Realtime Data Pipeline Delay

    Started
    Closed in record
    Source incident

  • We are actively investigating an issue with our realtime ingestion pipelines.

    Started
    Closed in record
    Source incident

  • We are actively investigating a processing delay in our realtime pipeline

    Started
    Closed in record
    Source incident
All Amplitude reportsVendor status page

Mixpanel

  • Degraded Query API Performance impacting US Projects

    Started
    Closed in record
    Source incident
All Mixpanel reportsVendor status page

Check the terms for your plan

An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.

Amplitude

No public terms recorded here.

Review Amplitude SLA guide

Mixpanel

No public terms recorded here.

Review Mixpanel SLA guide

Other comparisons