GitHub (all products)
Commitment: 99.9% uptime per calendar month · file within 30 days
Applies to — GitHub Actions, GitHub Enterprise Cloud and GitHub Packages. Free and Team plans, previews, and purchases made with subscription credit are not covered.
| Monthly uptime | Service credit |
|---|---|
| below 99.9% | 5% |
| below 99.5% | 10% |
| below 99% | 25% |
Conditions on a claim
- All outstanding invoices must be paid before credits are issued.“Customer must have paid all outstanding invoices to receive Service Credits.”
- Credits are capped at 90 days of paid service per calendar quarter.“Service Credits are limited to a maximum of ninety (90) days of paid service per calendar quarter.”
Scheduled maintenance excluded. Terms effective since Jun 1, 2026. Vendor source ↗