Bedrock (Standard models)
Commitment: 99.9% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.9% | 10% |
| below 99% | 25% |
| below 95% | 100% |
Scheduled maintenance excluded. Terms effective since Jan 1, 2024. Vendor source ↗
AWS publishes 8 product-level uptime commitments. When a commitment is missed, the credit tiers below apply to that product's monthly charges — but only if you file a claim within 60 days. These are the same terms CheckUpstream measures against when it tracks your entitlement.
Commitment: 99.9% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.9% | 10% |
| below 99% | 25% |
| below 95% | 100% |
Scheduled maintenance excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Commitment: 99.9% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.9% | 10% |
| below 99% | 25% |
| below 95% | 100% |
Scheduled maintenance excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Commitment: 99.999% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.999% | 10% |
| below 99.9% | 25% |
| below 99% | 100% |
Scheduled maintenance excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Commitment: 99.99% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.99% | 10% |
| below 99% | 30% |
| below 95% | 100% |
Scheduled maintenance excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Commitment: 99.99% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.99% | 10% |
| below 99% | 30% |
| below 95% | 100% |
Scheduled maintenance excluded. Single-AZ impact excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Commitment: 99.95% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.95% | 10% |
| below 99% | 30% |
| below 95% | 100% |
Scheduled maintenance excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Commitment: 99.95% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.95% | 10% |
| below 99% | 30% |
| below 95% | 100% |
Scheduled maintenance excluded. Single-AZ impact excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Commitment: 99.9% uptime per calendar month · file within 60 days
| Monthly uptime | Service credit |
|---|---|
| below 99.9% | 10% |
| below 99% | 25% |
| below 95% | 100% |
Scheduled maintenance excluded. Terms effective since Jan 1, 2024. Vendor source ↗
Credits are owed, not offered
Vendors don't file these claims for you. CheckUpstream measures AWS uptime against the commitments above, computes what a breach is worth on your actual spend, and drafts the claim before the filing window closes.
Track your AWS entitlement →