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Send vendor incident alerts by SMS through your Twilio account.

This alert channel is included in Pro and Enterprise. Compare plans.

Setup

  1. 1

    Open Settings → Alerts

    Click Add channel → SMS.

  2. 2

    Enter Twilio credentials and numbers

    Enter your Account SID, Auth Token and Twilio From Number. Add comma-separated To Numbers, including country codes, such as +15551234567.

  3. 3

    Save and test

    Save and use Test to check delivery.

Configure the integration

Add the destination or credentials, then verify the connection.