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Incident.io

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Create Incident.io incidents from vendor alerts. Manage acknowledgement and recovery in Incident.io.

This alert channel is included in Pro and Enterprise. Compare plans.

Setup

  1. 1

    Generate an Incident.io API key

    In Incident.io: Settings → API keys → Create. Scope it to incident creation.

  2. 2

    Open Settings → Alerts

    Click Add channel → Incident.io and paste the API key.

  3. 3

    Test the API key

    Save and use Test. It validates the key with a read request; it does not create an incident.

Configure the integration

Add the destination or credentials, then verify the connection.