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Auth0 vs Clerk

Independent checks, recorded incidents and SLA terms for these vendors.

30-day window ending

Independent checks

Probes check endpoint responses. A passing check does not confirm that a customer action worked.

Independent check results: Auth0 and Clerk
Last 30 daysAuth0Clerk
Passing checks

100.000%

2,880 conclusive checks

100.000%

2,880 conclusive checks

Response time95th percentile

387 ms

311 ms

Response time uses successful checks only: 95% returned within this duration. Different endpoints and regions can produce different results.

Auth0 · check scope

apiRegion not recorded

login.auth0.com

First sample in this window
Latest recorded sample
View Auth0 record

Clerk · check scope

apiRegion not recorded

api.clerk.com

First sample in this window
Latest recorded sample
View Clerk record

What the incident records say

Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.

Recorded incidents: Auth0 and Clerk
Last 30 daysAuth0Clerk
Incidents recorded

4

5

Recorded incident durationMedian

Too few dated records

4 valid durations

1h 9m

5 valid durations

Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.

Auth0

  • We have detected an issue.

    Started
    Closed in record
    Source incident

  • Elevated Error Rates on Multiple Cloud Environments

    Started
    Closed in record
    Source incident

  • Elevated Error Rates on Multiple Cloud Environments

    Started
    Closed in record
All Auth0 reportsVendor status page

Clerk

  • Delays in webhook delivery

    Started
    Closed in record

  • Maintenance: Scheduled database maintenance — brief write interruption

    Started
    Closed in record

  • Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients

    Started
    Closed in record
All Clerk reportsVendor status page

Check the terms for your plan

An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.

Auth0

1 public term record.

Product not specified

Review Auth0 SLA guide

Clerk

No public terms recorded here.

Review Clerk SLA guide

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