Anthropic vs OpenAI
Front door check counts, what each vendor’s status page recorded and SLA terms for these vendors.
30-day window ending
Front door checks
Every 15 minutes we send a request to a documented endpoint for each vendor from a single CheckUpstream location and count the answers. A reachable front door does not confirm that a customer action worked.
| Last 30 days | Anthropic | OpenAI |
|---|---|---|
| Front door reachableOut of checks with a clear answer |
|
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Checks 15 minutes apart cannot see disruptions shorter than that. Each vendor is checked at its own endpoints, so the counts cover different things.
Anthropic · check scope
api.anthropic.comapi · No vendor region
Front door reachable in 2,879 of 2,879 checks with a clear answer, last 30 days, checked every 15 minutes from a single CheckUpstream location.
- First check in this window
- Latest clear answer
OpenAI · check scope
api.openai.comapi · No vendor region
Front door reachable in 2,875 of 2,875 checks with a clear answer, last 30 days, checked every 15 minutes from a single CheckUpstream location.
4 more checks gave no clear answer and are not counted.
- First check in this window
- Latest clear answer
What each vendor’s status page says
Recorded starts in the same 30-day window, excluding maintenance. Vendors report incidents differently; fewer posts don’t prove better reliability.
| Last 30 days | Anthropic | OpenAI |
|---|---|---|
| Incidents recorded | 9 | 41 |
| Recorded incident durationMedian | 1h 43m 9 valid durations | 1h 27m 36 valid durations |
Duration uses at least 5 incidents with vendor-supplied starts and recorded closure times. First-observed starts are excluded. A record may close when a post disappears or our tracking period expires; this does not confirm recovery. A missing closure time does not mean an outage is ongoing.
Anthropic says
Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1
- Started
- Closed in record
Delayed credits on the Claude Platform
- Started
- Closed in record
Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API
- Started
- Closed in record
OpenAI says
Elevated error rates in Codex Cloud
- First recorded
- Closure
- Not recorded
Elevated errors in ChatGPT conversations
- Started
- Closure
- Not recorded
Admin Console Intermittently Inaccessible
- First recorded
- Closure
- Not recorded
Check the terms for your plan
An SLA applies to specific products and plans. Credit eligibility also depends on exclusions, evidence and filing deadlines.